Friday, September 15, 2017

Improved Port Driver App

By Karen Robes Meeks

The Northwest Seaport Alliance has relaunched a new and improved DrayQ phone app that gives truck drivers more accurate real-time information about wait times at marine terminals, and camera views of traffic.

Available on iOS and Android smart phones and tablets, DrayQ was developed with the port industry in an effort to curb long wait times and congestion at terminals. The app lines up with the framework of the U.S. Department of Transportation’s Connected Vehicle Freight Advanced Traveler Information System (FRATIS) and StrongPorts program.

Improvements to the app – initially launched last October – were made after users said the listed wait times were not accurate enough. Wait times information come from readers that record a driver’s smart device GPS data, whenever a truck passes by the readers as the vehicle travels along the terminal.

More readers have been added to make wait time data more accurate.

"We continue to seek innovative ways that technology can help us speed our operations, save our customers time and money and reduce port-related emissions," said Dustin Stoker, NWSA’s chief operations officer. "Our Operations Service Center engages regularly with supply chain stakeholders to anticipate changing needs."